How it works?
What is Concio?
How do I find experts on Concio?
How do I book a booking with an expert?
How does payment work on Concio?
What happens if I am not satisfied with my experting booking?
Can I book a booking with an expert outside of the Concio platform?
How are experts vetted on Concio?
Payments and Withdrawal Policy:
What is Concio's withdrawal policy?
What payment methods does Concio support?
How does Concio protect its members?
How long does it take for funds to reflect in the expert's account after withdrawal?
What fees does Concio charge?
Cancellation and Refund Policy:
Can a booking be cancelled?
Is there an option to reschedule a cancelled session?
Is there a refund option for a cancelled session?
What happens if a cancellation is made after the 2 hours threshold?
What options are available if a seeker initiates a cancellation for a paid session?
What options are available if an expert initiates a cancellation for a paid session?
Refund Policy:
What is Concio's refund policy?
What are the Seeker's rights regarding refunds?
What are the Expert's rights regarding refunds?
What is the timeline for refunds?
Can refunds be made to a different card or account?
What currency are refunds processed in?